Frequently Asked Questions
Crystalift Resurfacing Questions



Crystalift Resurfacing Questions

What is professional microdermabrasion?

Professional microdermabrasion is a non-invasive, non-chemical, non-surgical method of skin resurfacing that usually requires an appointment in a doctors’ office or spa. Professionals use a special machine with a vacuum-like tube that simultaneously circulates crystals on the skin as it removes dead and damaged layer of skin cells to reveal healthier-looking skin below. Treatment costs range between $100-$200 per session and are usually sold in a package (series) that can cost thousands of dollars!


What is Crystalift, and why is it so effective?

The Crystalift System uses professional-style technology , to exfoliate dead surface cells, allowing smoother, fresher skin to emerge – in one simple to use system. It’s easy, convenient and takes less than 10 minutes to give you softer, smoother, younger-looking skin for a fraction of the cost.


How quick before I see my results?
You’ll notice an immediate difference in your skin’s tone and texture after your very first treatment and you’ll have a noticeable glow to your complexion. With continued use, you can see the appearance of fine lines diminish, wrinkles soften, pore size reduce, and age spots fade, revealing a younger-looking, more radiant appearance.

How often do I need to use Crystalift?
For optimal results, use one Crystal Capsule per week to achieve a healthy-looking, youthful glow. You can also use Crystalift on your neck, hands, chest areas, all of which will enjoy more beautiful and silky, smooth skin. After use, as with any exfoliation product, you should always protect your skin with a high SPF sunscreen. Although there is no downtime with Crystalift, we do not recommend using Crystalift on a daily basis.

How long should a Crystalift usage take?
Usage times vary per individual. Typical length is between 3-10 minutes depending on the area and the strength chosen on the Comfort Control Feature.

Is it normal to have crystal residue on my skin after usage?
Yes. Some mineral crystals are left behind to indicate the areas you have applied. You can simply rinse skin thoroughly with warm water and the crystals will dissolve away.

Is Crystalift safe?
Crystalift was designed for easy, safe, at-home use. You can control the strength of by adjusting the Comfort Control Feature for your skin sensitivity. Also, the crystal stream will not flow from the wand unless the tip has made full contact with the skin. Crystalift uses only natural mineral crystals that are designed to disintegrate in water – should you get any in your eyes or mouth simply flush with water. You can easily rinse them away.

What is in the Crystal Capsules?
Each crystal capsule contains the same pure and natural micronized mineral crystals used by professionals. They are designed to disintegrate in water so they are safe and gentle, yet effective on your skin. Should you get any in your eye or mouth, simply flush with water.

Is Crystalift right for my skin care problems?
Crystalift can be used on all skin types (dry – oily - combination) and also works on all skin tones: light, medium and dark. It is designed for anyone who wants to visibly reduce the appearance of fine lines, brown spots, sun damage and blemishes. However, do not use Crystalift on skin problems including but not limited to: active acne, eczema, rosacea, over moles or growths, or any other skin ailment. It is recommended that you consult a physician before starting any new skin care regimen.

Can I use Crystalift on other areas of my body?
Crystalift can be effective on other areas of the body such as the neck, hands and décolleté. However, do not use on sensitive tissue areas including but limited to: underneath the eye area, eyelids, and lips.

Should I feel any discomfort during a usage?
No. Crystalift should be gentle and painless and leave your skin feeling fresh, clean and silky smooth. If you do feel any discomfort, adjust the Comfort Control Feature to a lesser intensity. You do not need to apply pressure.

Can anyone use Crystalift?
Crystalift is excellent for women and men. It should not be used by anyone under 18 or anyone with a skin condition including but not limited to: active acne, eczema, rosacea, over moles or growths, or any other skin ailment. It is recommended that you consult a physician before starting any new skin care regimen.

Can I use my skincare products with the Crystalift System?
Yes...however, be mindful of any ingredients that could irritate the skin (i.e, retinol, retin-A, etc.). We recommend you consult your physician before using other products with this treatment.

 Ordering & Shipping Questions
What is included when I purchase my Crystalift Resurfacing System?

The Crystalift System is a complete skin care solution offering a simple, easy, and affordable alternative to spa treatments. Your package includes:

* Crystalift Machine: Designed with a ‘Comfort Control’ feature that allows you to customize your usage to your skin sensitivity;

* Complete Refill Series: A full month of Refills (four Crystal Capsules);

* Instructional DVD: Shows you exactly how to use the system



When will my package arrive?
Your Crystalift package should arrive within 1-2 business weeks. Call customer service if you have any further inquiries at 1-888-456-9677.

How do I re-order Crystal Capsules?

You have two choices. You can either order individual refill series (4 Crystal Capsules) or  join the Crystalift Club and SAVE 25% off regular prices. Click here to order now or call 1-888-456-9677 for more information.


What is the Crystalift Club?

When you join the Crystalift Club today, you'll automatically receive 25% savings on all your treatments to maintain your new, radiant glow. You'll receive one new refill series (4 Crystal Capsules) every 30, 60, or 90 days (customizable schedule) and your credit card will be charged only $39.95 per month plus shipping - that's a 95% SAVINGS off salon prices. There is no minimum order, no monthly fees and you can cancel at any time. There is absolutely nothing to lose and only beautiful, healthly-looking skin to gain.


How much is shipping and handling?
All Crystalift Systems are assessed a $19.95 shipping and handling charge. Additional Refill Series are assessed a $6.95 shipping and handling charge.

What credit cards do you accept?
We accept Visa, MasterCard, American Express, and Discover.

Is my credit card information secured?
Yes! We encrypt all information sent via the Internet, so that data is transmitted privately and securely. Crystalift makes every effort to protect your online order by using Secure Socket Layer (SSL) Technology.
When is my credit card charged?
Items are charged to your card when they ship, which is usually within one business day.
I am very happy with Crystalift and I would like to share my story?
We love to hear from our customers. Please send your comments to If we print your story or use on our success stories page we will send you a FREE GIFT as our way of saying thank you.
What if I want to return my product?
We stand behind our products 100%, therefore we offer a 30 Day Money Back Guarantee (less shipping and handling). Simply call customer service at 1-888-456-9677 and tell them you would like to return the product. You will be issued a RMA# number that must be included on your shipment in order to receive proper credit. You will promptly receive instructions on how to ship back your package. Please include all elements that were with your original order along with your original sales receipt. All refunds will appear back onto the same purchasing credit card. We are unable to accept returns marked: Return to Sender. For more information, please call 1-888-456-9677.